Last updated : 14 November, 2024
Audionotes.app ("Audionotes", "we", "us", or "our", “Audionotes.app”), operated by 1811 Labs (Vatsal Sanghvi) maintains a strict no-refund policy for all purchases and subscriptions of the Audionotes application and services.
1. Free Trial Availability
Before committing to a paid subscription, users have access to our free plan which allows them to:
Test core functionality
Evaluate app features
Determine if Audionotes meets their needs
Experience our service standards
2. No-Refund Policy
2.1 General Policy
We do not provide refunds for any purchases or subscription payments
All sales are final
This applies to all subscription tiers: Personal, Pro, and Ultra plans
No exceptions will be made to this policy
2.2 Specific Cases
No refunds will be issued for:
Partial use of services
Unused subscription periods
Accidental purchases
Dissatisfaction with the service
Change of mind
Technical issues within user's control
3. User Acknowledgment
By creating an account and/or purchasing a subscription:
Users acknowledge they have read and understood this refund policy
Users agree to be bound by these terms
Users understand that no refunds will be provided under any circumstances
Users accept that they have had the opportunity to try the free version before purchase
4. Subscription Management
While refunds are not available, users can:
Cancel their subscription at any time
Continue using the service until the end of their billing period
Downgrade to the free plan at any time
Manage their subscription settings through their account
5. Contact Information
For any questions regarding this policy, please contact:
Email: hello@audionotes.app
Response Time: Within 24 hours during weekdays
6. Changes to This Policy
We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting to our website.
7. Legal Rights
This policy does not affect any legal rights that cannot be excluded under applicable law.
By using Audionotes services, you acknowledge that you have read, understood, and agreed to this refund policy.